Get in Touch With Us

Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or just want to tell us what you think of the site? This page covers the ways to reach us and what you can expect once you do.

How to Reach Our Team

Email is the best way to contact us. We read every message that comes in and try to reply within two working days. Send your note to [email protected] and tell us briefly what it's about — a rankings question, a correction, a partnership enquiry, or something else. A clear subject line means it lands with the right person faster.

What People Usually Write to Us About

We cover a fairly specific niche — sweepstakes and social casinos — so most of the messages we get fall into a handful of categories:

• Questions about how a site works — readers often want clarity on how Gold Coins and Sweepstakes Coins differ, how redemptions work, or why a platform is or isn't listed as available in their state.
• Corrections and freshness checks — welcome offers, eligible states, and redemption thresholds at sweepstakes casinos change often. If something on our site looks out of date, tell us and we'll look into it.
• Feedback on our ratings — we welcome pushback on how we've scored or compared a platform. Our editorial ratings reflect our own review criteria, not customer reviews, and we're happy to explain the reasoning behind any of them.
• Content suggestions — if there's a topic connected to social casinos, sweeps coins, or platforms like the ones covered on our Best Non GamStop Casinos 2026 page that you'd like us to look at, let us know.
• General site feedback — anything from a broken link to a suggestion for how we present information is useful to us.

What We Can't Help With

We're an independent review site, not an operator, a payment processor, or a support desk for any of the platforms we cover. If your message concerns something specific to an account — a redemption that hasn't arrived, an identity verification request, a locked account, or a billing dispute — that has to go through the platform's own customer support, since we don't have access to individual accounts, transaction records, or verification systems. We also can't offer legal advice on whether a particular sweepstakes casino is permitted where you live; that depends on state law and the operator's own terms, which can change without much notice.

What Happens Once You Email Us

A real person reads and answers every message — we don't rely on automated replies to stand in for a response. Our aim is to get back to you within two working days, though it can take a little longer during busier stretches. If your message needs input from more than one person on the team, we'll let you know that's happening rather than leaving you waiting without an update.

A Note on How We Work

Our reviews and rankings are based on published operator information — welcome offers, coin structures, and stated terms — rather than on placing or withdrawing any real-money wagers, since sweepstakes casinos don't operate that way to begin with. Where an operator has paid to appear on the site, that never determines its position; ranking decisions are ours. If you think we've gotten something wrong, that's exactly the kind of message we want to receive, and we'll follow up with an actual answer rather than a template reply.

Thanks for taking the time to read this far. Whether it's a quick question or a longer piece of feedback, we're glad to hear it.